The individual living personalities fall into nescience (maya) as a consequence of their own actions. God is always alongside them to save them like Krishna is always beside Arjuna; but Arjuna will have to surrender to Krishna. God does not forcibly impose His will on anybody. He is ever-present however as the in-dwelling preceptor. We must willfully surrender to Him in order to obtain His Grace. This is Eka-Sarana. And this is the real teaching of (true) scripture.
